At Resilience Counseling, we understand that seeking therapy can bring up questions. Here are answers to some of the most common questions about our services, telehealth options, and what to expect during counseling.
We provide individual counseling, adolescent therapy (14+), couples counseling, family therapy, group therapy, and specialized support for trauma, grief, stress, and life transitions. Our methods include Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), mindfulness, and other evidence-based approaches tailored to your needs.
Anyone experiencing emotional, relational, or behavioral challenges can benefit. We work with adults, adolescents (14+), couples, and families facing anxiety, depression, trauma, grief, addiction, life transitions, stress, or relationship challenges.
Yes! Our secure, HIPAA-compliant telehealth platform allows you to attend therapy from the comfort of your home, anywhere in Hawaii. Limited in-person sessions may be available upon initial consultation.
To schedule a session, simply click the “Book Now” button on our website and complete the appointment request form. During this process, we will gather important demographic and contact information to help match you with the appropriate provider and services for your needs.
Your first session includes an evaluation to better understand your concerns, goals, and personal history. This is also an opportunity to begin building rapport with your therapist and ensure you are a good fit working together. We will discuss your therapy plan, answer any questions you may have, and create a safe, supportive environment to begin your healing journey.
Absolutely. All sessions, whether telehealth or in-person, are confidential. We follow strict privacy standards in compliance with HIPAA and professional ethical guidelines.
The duration of therapy varies depending on your needs, goals, and progress. Some clients benefit from short-term therapy, while others continue for ongoing support. Each plan is tailored to you.
Yes. We accept HMSA, UHA, Med-QUEST, TRICARE, HMAA, UnitedHealthcare (UHC), Humana, AlohaCare, and Veterans Affairs (VA).
Session rates and co-pays vary depending on your specific insurance plan and benefits. We recommend verifying your coverage prior to your first appointment, and our team is happy to assist with benefits verification if needed.
Yes, adolescents 14 and older can attend therapy sessions independently with parental consent. Family involvement may be recommended depending on individual needs.
If you are in crisis or experiencing thoughts of self-harm, please call 911 or 988 (Suicide & Crisis Lifeline) immediately. Telehealth sessions are not intended for emergencies.
If your question isn’t listed here, we are happy to help. Contact us today:
At Resilience Counseling, we believe that healing begins with a strong therapeutic relationship built on respect, trust, and understanding.